FAQ's

What Classes Or Courses Does Tristar Academy Offer? -

We Offer A Various Of Classes And Course Whether You’re Looking To Get Licensed, Prepped On The State Exam, Or Fulfill Your Continuing Education Requirements.

  • Maryland (MD) 60-hour Salesperson Pre-licensing
  • Online Maryland (MD) PSI State & National Exam Prep Quizzes
  • In-class Maryland (MD) PSI State & National Exam Prep
  • Online Washington, D.C. Exam Prep Quizzes
  • In-class Washington, D.C. Exam Prep
  • Maryland (MD) Continuing Education
  • Washington, D.C. Continuing Education

What Are Your Hours Of Operation? -

We Are Open 7 Days A Week Via Phone, Email, Or Text. Our Administrative Office Hours Of Operation Are Monday – Friday: 9:30am – 5:30pm.

How Can I Contact Tristar Academy? -

Call Or Text Us At: 240-701-6327
Email Us At: Sarah@mytristar.com
Visit Us At Any Of Our Four Locations:
•    Silver Spring, MD:1620 Elton Rd. #202 Silver Spring, MD 20903
•    Bowie, MD: 4201 Mitchellville Rd. #401 Bowie, MD 20716
•    Columbia, MD: 6395 Dobbin Rd. #102 Columbia, MD 21045
•    Waldorf, MD: 2441 Crain Hwy. Waldorf, MD 20601
 

What Do I Do If I Forget My Login Information? -

There Are Multiple Ways To Retrieve Your Login Information.
•    For A Forgotten Password; You May Click The “Forgot Password?” Link Which Is On The Bottom Right Corner Of The Login Screen. After Entering Your Account Email, An Email Will Be Sent To You With A Link To Reset Your Password.
•    Feel Free To Give Us A Call At 240-701-6327 For Any Questions, Concerns, Or Difficulties On Logging In.
 

How Can I Update My Account Information? -

To Change/update Your Information On Your Account; You Can Either Click On The Person Icon In The Top Right Corner Of Your Screen And Click On “Profile”. Or You May Click On “Profile” Which Is On The Left Side Of Your Screen When You Are Logged Into Your Account.

We Are Constantly Adding New Classes And Courses To Take You And Your Business To The Next Level!

What Are The Arrival Instructions? -

The Instructor Will Open The Front Building Door For Students/agent. Doors Will close At The Start Time Of Class. Please be On Time so You May Not Miss Class.

Please Contact Us For Further Questions Or Concerns At 240-701-6327

How Do I Enroll For Pre-Licensing Through This Website? -

1. Create An Account By Selecting The “Sign Up” Option In The Top Right Corner Of The Homepage

2. After Creating The Account You Must Verify Your Account Via A Verification Link Sent To The Email You Registered With. Check Your Spam/junk Folder If You Do Not See It

3. Once Verified Successfully You May Log Back In To The Site And Purchase The Pre-licensing Course You Would Like To Enroll In

4. Once You Enroll, You May Click On Your Name In The Top Right Corner, And Select “Dashboard” From The Drop Down Options.

5. From Here, You May Select Course Documents From The Options To The Left Of Your Screen.

6. On This Page You Will Be Able To View The Courses You Are Registered For

7. Select “view Doc” Next To The Course You Registered For

8. From Here You May See And Access Forms To Fill Out And Documentation We Need From You To Complete Your Registration By Selecting The “View” Option Next To Each Item. You May Also Access The Course Syllabus And School Catalog From Here For Your Records.

9.    To Upload Documents, Under The “Choose File” Column Corresponding To The Document You Are Uploading, Select “Upload” For Each Document You Want To Upload And Then Hit The “Submit” Button Next To It. Repeat This Step One By One For Each Item You Wish To Upload A Document For.

If A Document Has Anything Highlighted In Yellow It Is Required To Be Filled Out Or Signed By You. If You Have Any Questions Or Need Assistance Please Give Us A Call At 240.701.6327